Rubbish and recycling panel

Find out when your green recycling bins, black waste bins and brown garden waste bins are collected.

Includes how to report a missed bin, criteria you must meet to ensure your bin gets collected and red tags on bins.

Use our bulky item collection service to dispose of large household items such as fridges, freezers, mattresses, kitchen appliances and other items that can't be thrown away using your black bin.

Find out if you are eligible to apply for an extra black or green bin.

The Council's assisted collection service is available to residents with a disability or mobility problem, where no one else in the household is able to take the containers to the normal collection point.

If your black waste bin or green recycling bin has been lost or damaged, you can order a replacement bin by calling us or via our online form.

You can recycle garden waste and uncooked vegetable peelings in your brown bin - we collect your brown bin once a fortnight for most of the year.

We can handle clinical waste but cannot collect the listed items. For details of hazardous waste products that can be taken to Caister Recycling Centre, refer to the Norfolk County Council website.

You cannot dispose of this waste as you would household waste. Some recycling centres will accept small amounts of commercial/trade waste at a charge.

Norfolk County Council's website gives information about opening times and directions to the Caister Recycling Centre.

If you move home you should ensure that your black waste and green recycling bins are left at the property. Your brown bin is your property and may be taken with you when you move but you need to let us know your new address if it is within the borough.

Includes information on what to put in each bin and the Council's Waste Management Policy.

Please report incidents of fly-tipping to us - you can do this in a number of ways.

Includes a list of organisations that can arrange collection of larger items.

This guidance has been produced to provide useful information to developers, architects and building managers to enable them to design and construct successful refuse and recycling storage facilities in Great Yarmouth.