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Complaint handling - How we tell residents about what we have learned from complaints
https://www.great-yarmouth.gov.uk/article/8931/How-we-tell-residents-about-what-we-have-learned-from-complaintsInformation on how we tell tenants what we learn from complaints plus our annual complaint report.
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Complaint handling - How you can make a complaint
https://www.great-yarmouth.gov.uk/article/8930/How-you-can-make-a-complaintDetails of the different ways by which tenants can make a complaint.
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Complaint handling - What is a complaint?
https://www.great-yarmouth.gov.uk/article/8929/What-is-a-complaintA complaint is defined as the concern or dissatisfaction of a customer regarding the service, action or lack of action taken by the Council. Customers are not n...
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Complaint handling - Introduction
https://www.great-yarmouth.gov.uk/housing-complaint-handling-codeThe Housing Ombudsman Service published a Complaint Handling Code in July 2020 that set out good practice for all landlords. This was updated in April 2022. It ...
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Complaint handling code self-assessment
https://www.great-yarmouth.gov.uk/article/8934/Complaint-handling-code-self-assessmentThe Council's self-assessment against the Complaint Handling Code from the Housing Ombudsman Service.
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Hemsby Neighbourhood Plan - Hemsby area designation
https://www.great-yarmouth.gov.uk/article/8940/Hemsby-area-designationThe area covered by the Hemsby Neighbourhood Plan.
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Gorleston tennis courts to serve up improved experience
https://www.great-yarmouth.gov.uk/article/8926/Gorleston-tennis-courts-to-serve-up-improved-experienceA potential significant investment will see Gorleston's cliff top tennis courts refurbished.
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Tis the season to go party at the Town Hall this Christmas
https://www.great-yarmouth.gov.uk/article/8927/Tis-the-season-to-go-party-at-the-Town-Hall-this-ChristmasGreat Yarmouth's beautiful Victorian Town Hall will host magnificent Christmas Party Nights on both Friday 9 and Saturday 10, December.
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Council consults on legal order tackling irresponsible vehicle use
https://www.great-yarmouth.gov.uk/article/8925/Council-consults-on-legal-order-tackling-irresponsible-vehicle-useGreat Yarmouth Borough Council is consulting with the public over whether to continue legal powers which aim to tackle vehicle-related anti-social behaviour on ...
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Public Spaces Protection Order No 2 - vehicle-related anti-social behaviour
https://www.great-yarmouth.gov.uk/pspo2-vehicleDuring 2016, the increase in the numbers of vehicles around Great Yarmouth Seafront with reports of anti-social behaviour from residents, businesses and visitor...
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Public Spaces Protection Order No 2 - vehicle-related anti-social behaviour - Public Spaces Protection Order No 2 - extension of Public Spaces Protection Order No 2 (2020)
https://www.great-yarmouth.gov.uk/article/8924/Public-Spaces-Protection-Order-No-2-extension-of-Public-Spaces-Protection-Order-No-2-2020The Council, following a statutory consultation and in exercise of its powers under section 60 of the Act, at Full Council meeting on 19 December 2019, agenda i...
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Public Spaces Protection Order No 2: vehicles
https://www.great-yarmouth.gov.uk/pspo2-vehiclesThis protection order has been issued by Great Yarmouth Borough Council in respect of vehicle-related anti-social-behaviour. Behaviours include wheel spins, eng...
