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Complaint handling

How we tell residents about what we have learned from complaints

We raise awareness of how to complain or make a compliment through:

  • the Great Yarmouth Borough Council website
  • the Tenancy Services Team advice via the phone or in person
  • the newsletter for tenants (News and Views)
  • written correspondence with tenants, leaseholders and residents
  • messages shared on the Resident Engagement Facebook page
Last modified on 26 September 2022

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