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Domestic Abuse

How the council can help

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If you don't feel safe at home due to domestic abuse, you can contact our housing options team by either calling into Greyfriars House or by telephone or email.

  • Address: Greyfriars House, Greyfriars Way, Great Yarmouth, NR30 2QE
  • Telephone:  01493 846140
  • Email:
  • Opening Hours: we are open between 9am - 5pm Monday to Friday

If you need urgent help outside of these hours, please call the out of hours number: 01493 330369.

Our Housing Options team can help you in several ways:

  • work closely with other services to provide survivors with the help they need, when they need it
  • encourage survivors to make their own decisions and offer support as they find ways to build a safe future for themselves and their families
  • recognise that issues surrounding abusive relationships are complex and long-standing and may not easily be solved
  • carry out an assessment to see if you are at risk of homelessness due to violence and give you advice on your housing options - while your case is investigated you may be offered emergency accommodation in a safe location, this could be outside of the area you live in
  • put you in touch with other organisations that provide support and legal advice in relation to your accommodation
  • support you to contact your landlord to tell them what has happened and discuss safety measures they could put in place for you at your tenancy
  • make a referral to the Norfolk Integrated Domestic Abuse Service (NIDAS) - this is a free, safe and confidential service designed to empower those who are experiencing domestic abuse
  • can look to add target hardening measures to make your home safer

For further information on housing or homelessness see our I need somewhere to live section.


Last modified on 08 February 2024

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