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Rationale for scoring: 3 unitary authorities

4) To what extent do you agree or disagree that the proposed council will deliver high quality, sustainable public services?

Designed for transformation

The proposal creates councils built to deliver modern, preventative, and integrated services. : Investment in digitally enabled services and streamlined processes will improve accessibility, reduce duplication, and free resources for frontline delivery.

Prevention-focused model

Each unitary will embed early intervention strategies across social care, housing, and health, reducing demand for costly crisis services and improving long-term outcomes.

Tailored to local needs

Service delivery models are bespoke for each area (urban deprivation in Greater Norwich, coastal challenges in East Norfolk, and rural isolation in West Norfolk) ensuring relevance and effectiveness.

Integration with partners

The model aligns with NHS reforms and other public services, enabling joined-up delivery and better coordination across health, education, and community support.

Financial sustainability underpins quality

Robust modelling shows recurring annual savings of £49m and cumulative benefits of £220m by Year 8, ensuring councils can maintain and improve services without compromising quality.

Evidence-led and engagement-driven

Service design is informed by extensive engagement with residents and partners, ensuring priorities reflect real community needs and expectations.

Last modified on 12 January 2026