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Social Landlord Service: Additional Support Policy

7. Scope

7.1. This policy is relevant to all services that the Council provides to its customers. A range of data will be collected to manage a person's tenancy and support their wellbeing. Depending on the circumstances of the tenant this could include: sensory; mobility; literacy; language; dependency; numeracy; mental health data and any other information that maybe required. All data collected will be securely held on our encrypted and access controlled housing management system and where appropriate shared with agencies to support a tenants wellbeing. Information will be managed in accordance to our data retention policy.

Last modified on 24 September 2025

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