Social Landlord Service: Rechargeable repairs policy
Appendix A - Tenant and Leasehold repair recharges
| Item | Hourly rate | 8% Admin fee | 10% Admin fee | Recharge Cost Excl VAT | Recharge Cost including VAT |
|---|---|---|---|---|---|
| Minimum recharge cost | £45.00 | £4.50 | £49.50 | £59.40 | |
| Out of hours - gain access to property (call out fee) | £45.00 | £9.00 | £99.00 | £118.80 | |
| House Clearance - Small | £79.41 | £7.94 | |£87.35 | £104.81 | |
| House Clearance - Medium | £281.00 | £22.48 | £303.47 | £364.17 | |
| House Clearance - Large | £569.63 | £45.57 | £615.20 | £738.24 | |
| Loft Space Clearance | £82.08 | £8.21 | £90.29 | £108.35 | |
| Garden Clearance - Standard | £49.54 | £4.95 | £54.49 | £65.39 | |
| Garden Clearance - Large | £148.62 | £14.86 | £163.48 | £196.18 | |
| Clear blocked drain by Jet | £90.00 | £9.00 | £99.00 | £118.80 | |
| Clear blocked drain by Rod | £30.04 | £3.00 | £33.04 | £39.65 | |
| Clear blocked W.C. | £40.70 | £4.07 | £44.77 | £53.73 | |
| Gain access and fit new lock to 1 door | £63.77 | £6.38 | £70.15 | £84.18 | |
| Board up opening | £26.79 | £2.68 | £29.47 | £35.37 | |
| Repair front door | £99.78 | £9.98 | £109.76 | £131.71 | |
| Replace front door timber | £530.22 | £42.42 | £572.63 | £687.16 | |
| Replace front door composite | £876.99 | £70.16 | £947.15 | £1,136.58 | |
| Replace front door timber and frame | £706.68 | £56.53 | £763.21 | £915.86 | |
| Replace front UPVC door | £900.00 | £72.00 | £972.00 | £1,166.40 | |
| Replace door that delays the spread of a fire (fire door) | £1,600.00 | £128.00 | £1,728.00 | £2,073.60 | |
| Replace internal door | £129.67 | £12.97 | £142.64 | £171.17 | |
| Repair internal door | £49.76 | £4.98 | £54.74 | £65.68 | |
| Repair UPVC window | £47.21 | £4.72 | £51.93 | £62.32 | |
| Replace UPVC window - opens fully only -1 pain of glass | £215.80 | £21.58 | £237.38 | £284.85 | |
| Replace UPVC window - opens fully only -2 pains of glass | £257.88 | £20.63 | £278.51 | £334.21 | |
| Replace UPVC window - opens fully only - 3 pains of glass | £295.42 | £23.63 | £319.05 | £382.87 | |
| Replace UPVC window - opens fully only - 4 pains of glass | £336.40 | £26.91 | £363.31 | £435.97 | |
| Replace UPVC window - opens fully or tilts from bottom - 1 pain of glass | £305.41 | £24.43 | £329.84 | £395.81 | |
| Replace UPVC window - opens fully or tilts from bottom - 2 pains of glass | £354.84 | £28.39 | £383.23 | £459.87 | |
| Replace UPVC window -opens fully or tilts from bottom - 3 pains of glass | £280.71 | £22.46 | £303.17 | £363.80 | |
| Replace UPVC window - opens fully or tilts from bottom - 4 pains of glass | £341.70 | £27.34 | £369.04 | £442.84 | |
| Repair kitchen floor or wall cabinet | £31.49 | £3.15 | £34.64 | £41.57 | |
| Replace worktop | £58.76 | £5.88 | £64.63 | £77.56 | |
| Replace single floor cabinet | £155.72 | £15.57 | £171.29 | £205.55 | |
| Replace double floor cabinet | £212.57 | £21.26 | £233.83 | £280.60 | |
| Replace corner floor cabinet | £252.06 | £20.16 | £272.22 | £326.86 | |
| Replace tall floor cabinet | £252.21 | £20.18 | £272.39 | £326.67 | |
| Replace single wall cabinet | £106.65 | £10.67 | £117.32 | £140.78 | |
| Replace double wall cabinet | £144.70 | £14.47 | £159.17 | £191.01 | |
| Replace corner wall cabinet | £124.07 | £12.41 | £136.47 | £163.77 | |
| Replace Glazed wall tiles (see note 1 below) | £66.44 | £6.64 | £73.09 | £87.70 | |
| Regrout Glazed wall tiles (see note 1 below) | £13.18 | £1.32 | £14.50 | £17.40 | |
| Emergency plumbing repair for burst pipe | £51.64 | £5.16 | £56.81 | £68.17 | |
| Clear blocked bath | £23.54 | £2.35 | £25.90 | £31.08 | |
| Clear blocked sink / basin | £13.97 | £1.40 | £15.37 | £18.44 | |
| Repair sink | £32.73 | £3.27 | £36.00 | £43.20 | |
| Replace sink and taps | £256.94 | £20.56 | £277.50 | £333.00 | |
| Repair WC pan / cistern | £65.54 | £6.55 | £72.10 | £86.51 | |
| Replace WC pan | £154.41 | £15.44 | £169.85 | £203.82 | |
| Replace WC cistern | £104.74 | £10.47 | £115.21 | £138.25 | |
| Repair wash hand basin | £23.40 | £2.34 | £25.74 | £30.88 | |
| Replace pedestal basin and taps | £247.19 | £24.72 | £271.91 | £326.29 | |
| Renew wall mounted basin and taps | £200.28 | £20.03 | £220.31 | £264.37 | |
| Repair bath | £44.94 | £4.49 | £49.44 | £58.32 | |
| Replace bath with taps | £512.40 | £40.99 | £553.40 | £664.07 | |
| Replace kitchen taps | £83.35 | £8.33 | £91.68 | £110.02 | |
| Replace bath taps | £116.40 | £11.64 | £128.04 | £153.65 | |
| Replace basin taps | |£50.49 | £5.05 | £55.54 | £66.65 | |
| Re glaze double glazed windows - small | £87.77 | £8.78 | £96.55 | £115.86 | |
| Re glaze double glazed windows - large | £129.64 | £12.96 | £142.61 | £171.13 | |
| Re glaze triple glazed windows - small | £161.84 | £16.18 | £178.02 | £213.63 | |
| Re glaze triple glazed windows - large | £207.39 | £20.74 | £228.13 | £273.76 | |
| Electrical - identify fault | £25.30 | £2.53 | £27.83 | £33.39 | |
| Electrical work following leak | £105.80 | £10.58 | £116.38 | £139.65 | |
| Replace socket | £19.15 | £1.91 | £21.06 | £25.28 | |
| Replace light fitting | £12.35 | £1.23 | £13.58 | £16.30 | |
| Replace light switch | £18.03 | £1.80 | £19.83 | £23.80 |
Note 1: the costs shown are per square metre, actual costs will be provided once works are complete. Where the cost of works is over £350.00, the admin charge is 8%. All works under £350.00 have a 10% admin charge.
| Item | Cost |
|---|---|
| replace light fitting minimum charge | minimum charge |
| check electrics and replace socket minimum charge | minimum charge |
| replace broken window (1m2 plus) | £171.13 |
| re-tile 3m2 in bathroom/kitchen | £263.11 |
| replace damaged fire door | £2,073.60 |
The costs above reflect repairs which are expected to be recharges, where there is a repair required in accordance with the Rechargeable Repairs Policy which is not listed above, the cost will be calculated as set out in the policy with the cost of the repair based on the work carried out.
Last modified on 05 November 2025
