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• Your home

  https://www.great-yarmouth.gov.uk/article/7682/Your-home

  What you need to know about repairs and looking after your home.

• Damp and mould - What actions we will take

  https://www.great-yarmouth.gov.uk/article/9067/What-actions-we-will-take

  Information on the steps the Council may take.

• Repairs service - Introduction

  https://www.great-yarmouth.gov.uk/article/8268/Introduction

  Information about the repairs service and how council tenants report a repair.

• Your service charges explained 2023/2024

  https://www.great-yarmouth.gov.uk/article/11369/Your-service-charges-explained-2023-2024

  The lease provides for the landlord to recover their outlay for maintenance, repair and upkeep of the building, including management costs, from the leaseholder...

• Area Forums and Tenant Engagement Panel

  https://www.great-yarmouth.gov.uk/article/12509/Area-Forums-and-Tenant-Engagement-Panel

  Information on being involved through area forums and the tenant engagement panel.

• Tenant Satisfaction Measures survey and survey approach

  https://www.great-yarmouth.gov.uk/article/12481/Tenant-Satisfaction-Measures-survey-and-survey-approach

  Information on how the TSM survey was conducted

• Moving out

  https://www.great-yarmouth.gov.uk/tenant-handbook/moving-out

  Information about moving out from a council home.

• Sheltered housing

  https://www.great-yarmouth.gov.uk/tenant-handbook/sheltered-housing

  Information on the sheltered housing the council runs.

• Making a complaint

  https://www.great-yarmouth.gov.uk/tenant-handbook/making-a-complaint

  Information on how to make a complaint when something has gone wrong.

• Getting involved

  https://www.great-yarmouth.gov.uk/tenant-handbook/getting-involved

  Information on how to share your views and be involved.

• Your Neighbourhood

  https://www.great-yarmouth.gov.uk/tenant-handbook/your-neighbourhood

  Information for tenants about community safety, anti-social behaviour and how we look after communal areas.

• Your Rent

  https://www.great-yarmouth.gov.uk/tenant-handbook/your-rent

  Information on your rent including how to pay.

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