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Complaint handling code self-assessment - Accessibility and awareness
https://www.great-yarmouth.gov.uk/article/8966/Accessibility-and-awarenessCompliance status and additional notes for Section 3 criteria of the Housing Ombudsman's Complaint Handling Code.
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Council funds improvements at Hemsby Lifeboat Station
https://www.great-yarmouth.gov.uk/article/8942/Council-funds-improvements-at-Hemsby-Lifeboat-StationGreat Yarmouth Borough Council has funded the replacement of concrete pads outside Hemsby Lifeboat Station.
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Hemsby Neighbourhood Plan
https://www.great-yarmouth.gov.uk/article/3753/Hemsby-Neighbourhood-PlanInformation on the Hemsby Neighbourhood Plan.
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Hemsby Neighbourhood Plan - Hemsby Regulation 16 consultation
https://www.great-yarmouth.gov.uk/article/8936/Hemsby-Regulation-16-consultationThe Council consulted upon the Hemsby Neighbourhood Plan (2021-2036) under Regulation 16 of the Neighbourhood Planning (General) Regulations 2012 between 27 Sep...
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Hemsby Neighbourhood Plan - Hemsby Neighbourhood Plan status
https://www.great-yarmouth.gov.uk/article/8939/Hemsby-Neighbourhood-Plan-statusThe status and stage of Hemsby Neighbourhood plan.
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Caister park identified to receive Levelling Up Parks Fund
https://www.great-yarmouth.gov.uk/article/8937/Caister-park-identified-to-receive-Levelling-Up-Parks-FundA popular Caister park is set to get a £160,000 upgrade aimed at bringing it up to the prestigious Green Flag standard.
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Complaint handling code self-assessment - How a complaint is defined
https://www.great-yarmouth.gov.uk/article/8935/How-a-complaint-is-definedCompliance status and additional notes for Section 1 criteria of the Housing Ombudsman's Complaint Handling Code.
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Complaint handling - The Housing Ombudsman
https://www.great-yarmouth.gov.uk/article/8933/The-Housing-OmbudsmanInformation about the role of the Housing Ombudsman and how to contact them.
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Complaint handling - How we handle complaints
https://www.great-yarmouth.gov.uk/article/8932/How-we-handle-complaintsInformation on how complaints are handled.
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Complaint handling - How we tell residents about what we have learned from complaints
https://www.great-yarmouth.gov.uk/article/8931/How-we-tell-residents-about-what-we-have-learned-from-complaintsInformation on how we tell tenants what we learn from complaints plus our annual complaint report.
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Complaint handling - How you can make a complaint
https://www.great-yarmouth.gov.uk/article/8930/How-you-can-make-a-complaintDetails of the different ways by which tenants can make a complaint.
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Complaint handling - What is a complaint?
https://www.great-yarmouth.gov.uk/article/8929/What-is-a-complaintA complaint is defined as the concern or dissatisfaction of a customer regarding the service, action or lack of action taken by the Council. Customers are not n...
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