Social Landlord Service: HRA Income Policy

The aim of this policy is to sustain a strong income management approach that aligns with the Councils priorities of improving housing, building stronger communities in the borough and efficient and cost-effective delivery of SL Services. Central to this is the delivery of the five priorities outlined in this policy:

1. Supporting tenants and sustaining homes.
2. Maximising income & minimising arrears.
3. Improving collection of leasehold charges and debts.
4. Achieving equity in tenant service charges.
5. Maximising income collection to sustain the HRA.