Social Landlord Service: HRA Income Policy

This policy sets out how Great Yarmouth Borough Council (GYBC / The Council) will effectively manage its income to ensure its commitment to deliver exceptional Social Landlord Service (SL Service).

It outlines the Council's approach to setting rents and charges, and the Income teams priorities relating to the collection and administration of the Housing Revenue Account (HRA) income. As at end of September 2025 the Council owns 5796 social landlord homes and 424 garages. As well as providing services to 367 leasehold properties and 18 permanent pitches on Gapton Hall Gypsy and Traveller site.