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Register for housing: frequently asked questions

What do I need to do once my application has been accepted and I have been told my priority for rehousing?

Nothing. We operate a direct allocation scheme and will contact you if you are matched to a property.

It is important you keep your application up to date with any changes, including your contact number. Any changes can be made using your login details.

If we are unable to contact you, this may be treated as a refusal of a property. For applicants who have a limited number of offers, this may count as your qualifying offer of accommodation.

Last modified on 12 December 2022

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