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Rubbish and recycling

How can I get rid of garden waste?

You can recycle garden waste and put the following in your BROWN bin if you subscribe to the service:

  • leaves
  • twigs
  • prunings
  • grass cuttings
  • weeds and plants
  • cut flowers
  • small branches (under 10cm in diameter and 60cm in length)
  • plant cuttings
  • hedge clippings
  • uncooked vegetable peelings

We collect your bin once a fortnight. Bins that are too heavy to be safely moved will not be emptied. Please note your bin must be clearly labelled with your address to enable us to identify and empty it.

To purchase a NEW brown bin, order and make payment online. The purchase price includes the cost and delivery of your brown bin and a 12 month collection period from receipt of your bin. Your first collection will take place on the next scheduled date shown on our Find my waste collection days page.

For RENEWAL of your brown bin service, you will either receive an email or a postal notification with instructions on how to pay for your collection. You will need the reference number (on your email or letter) or post code when renewing your subscription.

You can check your upcoming collection dates for all bins, including your brown bin, on our Find my waste collection days page. As we now provide this facility to customers, we are no longer providing online calendars.

If you no longer wish to continue with the garden waste collection service you may choose not to renew. If you do not renew, collection will cease automatically. You are able to take your garden waste free of charge to Caister Household Waste Recycling Centre but please note soil and turf are classed as DIY waste and you will be charged to dispose of this at a recycling centre.

If you have a smaller garden and do not need a brown bin, you can buy garden waste bags in packs of 12 or 24. Call 01493 742200 to place an order.

Our Garden waste collection service: terms and conditions information sets out the rights and obligations of the service user and the Council.

You may wish to compost at home, hints and tips on how to do this are found on the Norfolk Recycles website and as a special offer you can order compost bins from £10 (220 litres) through getcomposting.com. You are also able to order by phone on 0844 571 4444 or can purchase at Caister Household Waste Recycling Centre. Please quote special offer code NFK12L.

Ash trees, leaves and prunings cannot be accepted by your local Garden Waste Collection Service for composting or at any Recycling Centre. Ash dieback disease is affecting ash trees across the country. Defra and The Forestry Commission recommend that householders who have any ash trees, leaves or prunings burn them on site where permitted to do so. For more information visit the Forest Research website.

Last modified on 19 December 2022

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