How can I get rid of garden waste?

You are not allowed to put garden waste in either your grey or green bin. You can recycle garden waste and uncooked vegetable peelings in your BROWN bin if you subscribe to the service. You are able to place leaves, twigs, pruning waste, grass cuttings, weeds and plants, cut flowers, plant and hedge trimmings and small branches under 10cm in diameter and 60cm in length in the brown bin. Unfortunately you are not able to dispose of soil, turf, sand or stones in the brown bin. Bins that are too heavy to be safely moved will not be emptied. We collect your bin once a fortnight.

To purchase a NEW brown bin, order and make payment online. We aim to dispatch your bin within 10 working days of your payment date. With your bin, you will receive the calendar of your collection dates. Your first collection will take place on the next scheduled date shown on your calendar.

For RENEWAL of your brown bin service, you will either receive an email or a postal notification with instructions on how to pay for your collection.You must quote your reference number when renewing your subscription. Please note that email notifications with your reference number and calendar were sent out in March 2017.

Please be aware that due to the increase in uptake of this service, we are making some changes and your collection day/week may have changed, so it is important that you check your calendar upon receipt. You will notice that your calendar has a number on it and using this number you can also view it online in our Garden Waste Collection Calendars 2017/18.

If you no longer wish to continue with the garden waste collection service you may choose not to renew. If you do not renew, collection will cease automatically. You are however able to take your garden waste free of charge to Caister Household Waste Recycling Centre but please note soil and turf are classed as DIY waste and as such you are limited as to the amounts that you can take per week.

If you have a smaller garden and do not need a brown bin, you can buy waste bags in packs of 12 or 24. Call 01493 742200 to place an order. 

Ash trees, leaves and prunings cannot be accepted by your local Garden Waste Collection Service for composting or at any Recycling Centre. The disease ('Ash dieback') is affecting Ash trees across the country. Defra and The Forestry Commission recommend that householders who have any Ash Trees, leaves or prunings burn them on site where permitted to do so. For more information visit the Forestry Commission website.

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